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Reframe eCases

Reframe eCases serves projects and organisations to track digital case files and manage intakes and referrals, for example of beneficiaries, participants or patients.

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Reframe eCases key actions

1. Create digital profiles of your cases

Good bye, paperwork. Collect all data related to your beneficiaries in digital case files. We provide predefined case file templates for different sectors (e.g. education, health, social protection, migration), being configurable to your needs.

Reframe eCases

2. Collect information about services provided to your beneficiaries in digital case files

Track all “touchpoints”, with your beneficiaries directly attached to your digital case files. Whether you are providing training/consultations or offering benefits such as cash transfers or material goods to your target group, Reframe eCases helps you to keep control over your service delivery.

Reframe eCases

3. Manage intakes and referrals with automated workflows

Reframe eCases offers powerful workflow and automation features to support your case workers in their daily activities. Enable rule-based reminders and notifications to manage your intakes and referrals.

Reframe eCases

4. Track the development of your cases and quality of your service delivery

Leave no one behind. Get real-time insights of your service delivery via configurable dashboards and data tables. Reframe eCases offers sector-specific views to monitor key performance indicators, e.g. skill improvement, attendance or caseload.

Reframe eCases

5. Generate automated reports

Reframe eCases offers you powerful features to analyse your data directly in the software. You can also share (public) dashboards to show your achievements. In addition, you can generate PDF and Excel reports based on different sector-specific templates.

Reframe eCases

Product case studies

Sport for Development in Africa (S4DA)
Sport for Development in Africa (S4DA)
S4DA uses sport and physical activities as a tool to promote gender equality by empowering women and girls and by fostering positive masculinity in boys and men.
Ethio-German Sustainable Training and Education Programme (STEP)
Ethio-German Sustainable Training and Education Programme (STEP)
STEP focuses on enhancing the technical and vocational education and training (TVET) system and universities of applied sciences (UAS) in Ethiopia.
Equal Opportunities and Social Development (EOSD)
Equal opportunities and social development (EOSD)
EOSD focuses on improving the preconditions for the societal participation of young people in Egypt, especially women and people with disabilities.

Pricing overview

25 users
1 000 case files
3 service types
Custom workflows
Data frames
Let's talk
50 users
25 000 case files
10 service types
Custom workflows
Data frames
Logo reframe e Cases 2x
Digital case files
Track digital case files
Predefined case file templates
Configurable case file templates
Track different service types
Manage intakes and referrals with predefined workflows
Manage intakes and referrals with configurable workflows
Data frames
Create data frames
Basic question types
Advanced question types
Create data model
Data analytics and visualisations
Predefined dashboards for case files and services
Configurable dashboards with standard charts
Configurable dashboards with advanced charts
Share dashboards
Workflows and automations
Automatic reminder management
In-system notifications
Email notifications
Manage intakes and referrals with predefined workflows
Manage intakes and referrals with configurable workflows
User management and permissions
Number of users
Simple permission scheme
Custom permission scheme
Permission profiles
Set-up and configuration
Onboarding call
Onboarding guide
Professional set-up by implementation partner
Knowledge base
Email support
Phone support
Dedicated success manager
Security and data protection
GDPR compliance
Automated data back-ups
Configurable password policies
Two-factor authentication
Imports and exports
Export standard reports
Export custom reports
Data export
Seamless integration with Reframe Monitor
Kobo Toolbox import
Survey Solutions import
Custom API connectors

Pricing discounts

We offer different licensing models, depending on your requirements and type of organisation or project. Contact us for discounts, if you are interested in purchasing more than one product.

We are proud to support the non-profit and public sectors with our innovative products. Contact us for further discounts, if you are a non-profit organisation.

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Reframe eCases