Onboarding
Getting started with Reframe. Ready. Set. Go.
Initial set-up
Reframe products are accessible within a few days only. You can do the set-up and configuration using detailed, step-by-step documentation, or even be fully supported by a professional implementation manager.
Depending on your product and licence (starter, advanced, professional) the following steps need to be completed to set up and configure the software:
| Required | Optional |
|---|---|
| Selection of URL (e.g. yourproject.re-frame.cloud) | Import of existing data |
| Configuration of navigation items | Development of custom reports |
| Configuration of results and indicators | Configuration of API connectors to other systems |
| Configuration of data model (database elements, attributes and connections) | Customisation of look and feel (e.g. login page, colours, logos) |
| Configuration of workflows, validations and reminders | Customisation of workflows |
| Configuration of dashboards and charts | |
| Configuration of permission scheme |

Onboarding support
Starter licence | Advanced licence | Professional licence |
|---|---|---|
| Get started after a free onboarding call. You will get access to our onboarding guide and knowledge base, with detailed step-by-step documentation. | The set-up will be supported professionally by one of our implementation partners. We are proud to have a strong network of partners with experience in different sectors, industries and regions across the world. | With our professional licences, we can fully customise our products to your needs. The set-up will be done by Reframe experts in close collaboration with one of our implementation partners. |

